Privacy and deletion checklist
Privacy policy and account deletion should work in the app, not only in the document.
Google Play review looks at whether app behavior, Data safety answers, privacy policy, user data handling, and account deletion paths are aligned. Treat them as one launch workflow.
Privacy policy and account deletion issues often appear late in Android launch because teams treat them as paperwork. But these are product behaviors. If users can create accounts, if data is collected, if SDKs process events, or if deletion requests need support handling, the app needs a real implementation path.
Official source note: Google Play's account deletion requirements are documented in Play Console Help and the data deletion questions are part of the Data safety form. Review the current guidance before launch: Understanding Google Play's app account deletion requirements.
Privacy readiness
Quick answer
Privacy policy, Data safety, and deletion flows must agree with each other.
Before launch, confirm:
- Privacy policy URL is public and app-specific.
- App data inventory is complete.
- Data safety answers match app and SDK behavior.
- Account creation behavior is documented.
- Account deletion flow works if required.
- Data deletion request handling is assigned.
- Support team knows what to do with deletion requests.
- The handover includes policy owner, deletion owner, and change triggers.
Privacy and deletion checklist
Privacy readiness worksheet
| Area | Check | Owner |
|---|---|---|
| Privacy policy | Live URL, app name, company, contact, data categories | Business owner |
| Data safety | Collection, sharing, security, deletion answers | Product and developer |
| Account creation | Whether users can create accounts in app or web | Product |
| Deletion path | App or web path plus support process | Developer and support |
| SDKs | Analytics, ads, crash, payments, maps, chat | Developer |
| Handover | Who updates policy and declarations later | Owner |
Privacy policy readiness
A useful privacy policy should be understandable and specific enough for the app. It should not be a generic template pasted without product review.
Privacy policy checklist
- App name and company name are correct.
- Contact email is monitored.
- Data categories match app behavior.
- Third-party SDKs and service providers are reviewed.
- Retention and deletion handling are described accurately.
- Sensitive permissions are explained where relevant.
- Policy URL is accessible without login.
- Policy date and owner are documented.
Account deletion readiness
If users can create accounts, do not wait until review to design deletion. Decide:
- Where the user can request deletion.
- Whether deletion can happen inside the app, on the web, or both.
- What data is deleted, retained, or anonymized.
- How identity is verified before deletion.
- Who handles support requests.
- How long the process takes.
- How the Data safety form describes the flow.
This is both a compliance and operations issue. The support team needs a process, not only a URL.
Handover
Include these in the launch handover:
- Privacy policy URL and owner.
- Data inventory.
- SDK inventory.
- Data safety answers.
- Account deletion path.
- Support process for deletion requests.
- Trigger list for future privacy review.
- Legal or advisor review status, if used.
FAQ
Does every app need an account deletion URL?
It depends on whether users can create accounts and the current Google Play requirement for the app. Check the live Play Console guidance for your case.
Can I use a generic privacy policy generator?
A generated policy may be a starting point, but it must be reviewed against actual app behavior, SDKs, user data, and deletion flow.
Who should approve privacy and deletion answers?
The app owner should approve final answers. Developers can provide the technical data inventory, and legal/privacy advisors can review wording where needed.
Can Shinka implement the deletion flow?
Shinka can help scope and implement the technical workflow, prepare Data safety notes, and document support handover. Legal obligations should be reviewed by the owner or advisor.
