At Shinka Systems, we are committed to protecting your privacy and keeping your personal information secure. This policy explains how we collect, use, and safeguard data when you interact with our website and services.
1. Information We Collect
We collect information you provide directly, including details submitted through contact forms, consultation requests, quote requests, email, phone, or WhatsApp.
This may include your name, email address, phone number, company name, role, project requirements, and any other information you choose to share.
We may also collect technical information such as IP address, browser type, operating system, referring pages, pages viewed, and visit date and time.
2. How We Use Your Information
We use collected information to respond to inquiries, provide requested services, prepare proposals, and communicate about projects.
We may use information to improve our website, services, customer experience, security, and internal operations.
We may also process information to comply with legal obligations, resolve disputes, and enforce agreements.
3. Information Sharing
We do not sell, trade, or rent your personal information.
We may share information with trusted providers who help operate our website, business systems, email, hosting, analytics, or service delivery, provided they handle it confidentially.
We may disclose information when required by law or when needed to protect Shinka Systems, our users, our clients, or the public.
4. Data Security
We use reasonable technical and organizational safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction.
No internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.
5. Cookies and Tracking
Our website may use cookies and similar technologies to support browsing, measure usage, and improve the site.
You can control cookies through your browser settings. Disabling cookies may affect some website features.
6. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices or content, and we recommend reviewing their policies before sharing information.
7. Data Retention
We keep personal information only as long as needed for the purpose it was collected, for service delivery, for legal compliance, to resolve disputes, or to enforce agreements.
8. Your Rights
Depending on your location, you may have rights to access, correct, update, delete, object to, restrict, or request a copy of personal information we hold about you.
To exercise these rights, contact us at [email protected].
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that a child has provided personal data, we will take reasonable steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
Email: [email protected]
WhatsApp: +91 9219253613
Address: #17, 2nd floor, 7th Main Road, II Stage Indiranagar, Bangalore 560038